Nordstrom, Inc. is an American luxury department store company chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. The company was usually originated as a shoe store, and with time has evolved into a full- line retailer with different departments like clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances. The site offers more than a thousand brands and more than twenty in-house brands.
Nordstrom is home to both luxe designer stuff, buzzy new start-ups (like Pop-ins), and lovely customer service. It clearly had developed a sort of loyal customer base with the customer feeling the same level of security which they get from an in-store pickup. Nordstrom has a consumer rating of 3.74 stars that depicts that most of the consumers are generally satisfied with their purchase. The retail company earns revenue of 1,586 crores USD (2019) and has been ranked among the top 10 US shopping websites.
Here, is a brief review of the website on different parameters that will help provide you an outline about the shopping website.
Ease to use
The website is easy to use and navigate, provide the users with hassle-free transactions and differential search function. The users of the site can easily find information for what they are looking for with its easy categorization. The Nordstrom website also provides easy navigation where you can jump from one page to another go back. The shopping website is visually designed skillfully to make your experience sulit, every time you shop.
Performance and speed vice we are highly impressed with the site. As you open the site you will experience that it loads in less than a second making it very fast enough in loading your desired products. Though it also depends on your internet speed but so far we have not encountered any problem in the speed and performance of the website.
We know the most important attribute of a site is how financially reliable the site is. The Nordstrom shopping website is a highly secured website through which you can experience a safe shopping and easy transfer of funds.
Nordstrom accepts the following payment methods:
Credit cards: Nordstrom Visa,
Nordstrom credit card,
Nordstrom Gift Cards,
And Discover Network,
The website treats their customer as king and for that matter of fact; they have provided some additional benefits to their customer that you might have not seen while shopping at other websites.
When you create a Nordstrom account you are opened to oh-so-great benefits. You can share your review of the products bought by you or can also review the company’s service. You can get the latest e-mail updates regarding all the fashion trends on menswear, womenswear or sale items.
You can avail of Nordstrom Gift Cards and eGift Cards through the website. These cards don’t expire which we find as a plus point and are redeemable in stores and online at Nordstrom, Nordstrom Rack, and HauteLook. If lost, stolen or damaged, Gift Cards can be replaced for the remaining value with satisfactory proof of purchase. The only drawback is that they cannot be returned or applied as payment on any account or redeemed for cash.
Easy Returns& Exchange
You can experience an easy return& exchange over the site. You can return items by mail or to any Nordstrom store. However, you will not get cash in return but you can purchase something else of the same value or will get a Nordstrom Gift Card.
Overall, we would like to give the Nordstrom website 3 stars out of 5. 2 stars deducted for not so easy cash return on items that the user wants to return. Otherwise, it’s quite easy to use and consistent website to shop. Here, is the direct link to the website. Go check this out-